Terms of Service

Effective Date: May 2026

Please read these Terms of Service ("Terms") carefully before engaging 247SiteDesign.com ("we," "us," or "our") for any services. By submitting an inquiry, paying a deposit, or entering into a project agreement with us, you agree to be bound by these Terms.

1. Services

247SiteDesign.com provides the following services:

The specific scope, deliverables, and pricing for each project will be agreed upon in writing before work begins.

2. Project Process & Client Responsibilities

To ensure timely delivery, clients are responsible for:

Delays caused by a client's failure to provide content, feedback, or approvals may result in project timeline adjustments. We reserve the right to reschedule or place a project on hold after 30 days of client inactivity.

3. Payment Terms

Deposit: A deposit is required to secure your project start date. The deposit amount will be specified in your project agreement. All deposits are non-refundable.

Final Payment: The remaining balance is due in full before the completed website or service is launched, delivered, or transferred to the client.

Late Payments: Projects will not go live or be delivered until all outstanding balances are paid. We reserve the right to suspend work on a project if payment is not received by the agreed due date.

Payments are processed securely through Stripe or via invoice. All prices are quoted in U.S. dollars.

4. Revisions

Each service package includes a specified number of revision rounds as outlined in your project agreement. Revisions beyond the included rounds may be billed at an hourly rate. Revisions are limited to adjustments within the original agreed-upon scope and do not include new features or significant redesigns.

5. Refund Policy

All deposits are non-refundable. If a project is cancelled by the client after work has begun, any work completed up to the point of cancellation will be billed at our standard rate, deducted from any payments already made. No refunds will be issued for completed and delivered work.

If we are unable to complete a project due to circumstances on our end, any unearned portion of payments received will be refunded.

6. Intellectual Property

Client-provided content: You represent that you own or have the right to use all content, images, logos, and materials you provide to us. You retain ownership of all content you supply.

Completed work: Upon receipt of full payment, you receive full ownership of the final deliverables created specifically for your project, including website files and code.

Our tools and frameworks: We retain ownership of any proprietary tools, templates, frameworks, or code libraries we develop independently and use as part of our workflow. These are licensed to you for use in your project but are not transferred to you.

Portfolio rights: We reserve the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing.

7. Third-Party Services

Some of our services involve configuring third-party platforms (such as AI call handling providers, CRM tools, or hosting services). In these cases, you are responsible for reviewing and agreeing to the terms of those third-party providers. We are not responsible for changes, outages, pricing increases, or policy changes made by third-party services.

For AI receptionist setups, you will own your account with the underlying platform. Our fee covers setup, configuration, and integration — not the ongoing platform subscription costs.

8. Limitation of Liability

247SiteDesign.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or any deliverables provided. Our total liability in connection with any project shall not exceed the total amount paid by you for that specific project.

We are not responsible for losses resulting from third-party service outages, hosting downtime, domain issues, or changes to third-party platforms outside our control.

9. Warranties & Representations

We will perform all services with reasonable skill and care. However, we do not guarantee specific results such as search engine rankings, lead volume, or revenue increases. Website performance may vary depending on factors outside our control, including hosting, internet connectivity, and third-party integrations.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Florida.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued engagement with our services after changes have been posted constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us: